Thank you for visiting the official website(s) of of Futera Limited ("Futera").
In these conditions, references to ‘we’ or ‘us’ or ‘our’ are references to Futera references to ‘you’ or ‘your’ are references to the person using the website(s). These Conditions (as may be amended from time to time) will govern the relationship between you and us.
Ownership, Content and Restrictions of Use
The trade marks, logos, trade names, game names, characters, brands and product names appearing on the Futera Network are trademarks/service marks or registered trademarks/service marks of Futera or of the appropriate third parties. Nothing contained in these terms shall be construed as conferring by implication, or otherwise any licence or right to use any trademark, patent, design right or copyright of Futera or of any other third party. The copying or use of any trademark or service mark or images without express written consent of the respective holder is strictly prohibited. The Futera Network is provided for your personal, non-commercial use only. Any other use of our content is strictly prohibited.
Unless otherwise stated, neither Futera nor any of its sports cards/virtual cards/collectibles/services and/or other activity are endorsed or sponsored by any of the players, teams, associations, bodies, sponsors, events, kit or clothing manufacturers who may appear in our collections, nor are any cards/collections/services/other item or activity representative of, or associated with, or endorsed by any Player/Team/Club/League/Association/Event including any World Cup, Euro or other Championship or Event or title and no association should be inferred between Futera products/artwork and any World Cup, Euro, Competition or other Championship or Event or title. Futera football/soccer cards and/or collectibles are not official products of the Royal Spanish Football Federation (RFEF). Futera football/soccer cards and/or collectibles are not official products of The FA (The Football Association), nor of any other sports body unless otherwise stated.
Every care is taken to ensure products do not intentionally infringe any trademarks or intellectual property rights and the Company will be glad to rectify any issue relating to the above that is brought to their attention. All Futera copyright publications contain approved images provided from international sources under formal Licences and/or Agreements. All material is published in good faith as having been supplied for publication.
Statistics and card information are understood to be accurate at time of print. Futera undertakes comprehensive research in order to provide interesting and informative data relating to the subject matter but cannot be held responsible for omissions or inaccuracies. Futera does not in any manner make any representations as to whether its cards will attain any future value.
Futera will be pleased to address any anomaly or concern as appropriate upon being advised of such.
SUMMARY TERMS OF SUPPLY (please read further below for more detail on these topics)
Content: Material, including images, dates, names and places is published in good faith as supplied for publication. Depending on the collection subject matter and country of distribution, event dates may reflect local time as guided by the industry/market(s) and if you require clarification please contact us.
Futera publications contain approved images provided under formal Licences and/or Agreements. Unless otherwise stated, Futera, its sports cards and services are not endorsed by or associated with any bodies, sponsors, events, or apparel manufacturers appearing in any collection. Every care is taken to ensure products do not intentionally infringe any third party trademarks or intellectual property rights.
Inserts & card care: Insert ratios quoted on the website, shop, and marketing material are averages taken across the packing of an entire production run and as such no particular card can be guaranteed to exist in any particular pack/box/case. Cards produced with special materials may contain or appear to contain mild imperfections which are natural characteristics of finishing processes and are not production faults. Cards should be handled with care, particularly insert cards which have involved special treatments/finish in their production as a ‘collectible’, as claims can not be considered for cards suffering from handling damage. It is recommended that cards are placed in card protectors to support their condition and longevity and that all cards including paper board/metal/plastics or of other base or component material must be kept out of sunlight and in dry, room-temperature conditions to avoid changes in their original condition such as fading, delamination, discolouration or other environmental effects. Further, extreme temperatures, temperature change or humidity could cause adverse effects to card materials and where such circumstances are outside our control. Please refer to full terms & conditions herein.
Pricing: Unless otherwise stated, pricing shown on the Online Shop, in marketing material or through other advices are for the Recommended Retail Price of the product + an international registered airmail postal service and would exclude any taxes/duty or associated local charges relating to order delivery. Unless otherwise stated on the Shop and/or sales marketing materials, orders generally despatch from Asia. If you require information relating to which country your order will be despatched from or if you would like us to check if there is a despatch option for a particular collection from a different country or region (e.g. Europe) please contact us at .
Delivery: Please advise at the time of ordering if you require any special delivery service, otherwise orders would normally be despatched from Asia using International Registered airmail postal service requiring a signature upon receipt. The International registered airmail service follows the package from despatch to destination Note: the Postal System's on-screen reports may not show handling stages once it has left the despatch country and may not show an update status until package arrival, this is normal. A signature is required at delivery. International delivery is generally within 7-15 days from despatch, although can take longer for some destinations due to their handling processes. Please allow 28 days from acknowledgement of your order before becoming concerned as international shipping and clearance procdures of some countries can take longer than others (e.g. USA, Australia, Germany, Russia). No refunds/claims are possible from the time Futera fulfil your order which is the date and time shown on the Post Office/Courier receipt as proof of Futera’s despatch of your order at which stage the package comes under the services of the Post Office system handling the package. In the event of non-receipt or package loss during transit, this would be a matter between yourself and the Post Office/Courier service handling the package and such claim would be taken up by you with them directly using their claims procedure. Futera will provide you with the original receipt from the Postal service/Courier showing the date and time when responsibility for your package passed to their services and which represents the date and time when your order was completed and fulfilled by Futera. See further details below.
YOUR RESPONSIBILITIES: By using the Futera Network, you agree to: (a) provide true, accurate, current, and complete information as prompted by any registration/application form and maintain/update such information.
You agree not to use the Futera Network to violate any local, state, national, or international law or regulation; transmit or threaten to transmit any material that is abusive, distasteful, harassing, tortious, defamatory, cause anxiety to other users, vulgar, pornographic, obscene, libelous, invasive of another’s privacy or racially, ethnically, or otherwise objectionable; transmit any unsolicited or unauthorized advertising, promotional materials, junk mail, spam or any other form of solicitation; knowingly transmit any material that contains adware, malware, spyware, viruses, or any other computer code, files, programs, or take any action that may interrupt or affect the functionality or cause any irregularity of the Futera Network and/or service for its users. Such actions can be traced and depending on its nature, the appropriate Authorities would be involved. Where deemed appropriate by Futera, the user’s account may be closed, the IP address registered and blocked with loss of card functionality.
Futera does not, as part of a regular, established practice, monitor, control, or have knowledge of all content transmitted through the Futera Network. You agree that you are solely responsible for all content you transmit and receive using the Futera Network.
Translations: Information contained in this Website may be translated to other languages and Futera shall not be responsible for any errors or omissions contained in the translations. The original text is written in English and the English version of the Website is the only version endorsed by Futera. Futera may not update or correct information that appears in the translations and for queries arising as to translated text, please refer to the English version. For full terms relating to your use of this website please refer to . If you see a word or phrase that you believe is translated poorly or incorrectly, and you have a suggested translation, please contact Futera. Please tell us the URL/web page on which the error occurs, the English word or phrase, and the translation you believe is correct.
SERVICES & TRANSMISSIONS: We do not warrant that functions contained in our services and content will be uninterrupted or error free, that defects will be corrected, or that Futera or the server that makes it available are free of viruses or bugs. Futera makes no representation or warranty as to the completeness or accuracy of the information contained on the Futera Network(s), not does it represent or warrant that the products or services offered or advertised through the Futera Network(s) will be available at all times.
If it is necessary for us to interrupt the Services then we may do so without telling you first. You acknowledge that the Services may also be interrupted for reasons beyond our control. You agree that we are not liable to you for any loss whether foreseeable or not arising as a result of any interruption to the Services. Our Programmers strive to ensure that our website(s) run in line with their intended operation, however technical problems may occasionally occur. We try to solve technical problems in a timely manner, and no claim will be accepted as a consequence of the methods used to rectify such technical problems and/or the consequences arising from such remedial action. Please note that for some technical issues external specialist companies may be involved and the hours of operation of such companies may result in some delay in rectifying a technical issue, and we hereby request the understanding and patience of users during such times. Under no circumstances will we be liable for any of the following losses or damage (whether such losses were foreseen, foreseeable, known or otherwise): (a) loss of data; (b) loss of online card selection and/or position; © loss of position in competition/tournament/division/other; (d) loss of prizewinning position or potential to win a prize (e) loss of opportunity; (f) loss of revenue or anticipated profits or of anticipated savings or reward; (g) loss of business; (h) loss of goodwill or injury to reputation; (i) losses suffered by third parties; or (j) any indirect, consequential, special or exemplary damages arising from the use of our website(s)/network regardless of the form of action. You are advised that Content may include technical inaccuracies or typographical errors.
Futera can not be held responsible for tournament or online game results due to strength or loss of a Team's internet connection causing intrruption to their activity.
TERMS RELATING TO PURCHASES including Delivery of Products, Paypal transactions, Charges and Postal/Courier Services
Products/offers are available while stocks last and market allocations may apply. Customers who have placed an order request through the Online Shop system will receive an email from Futera acknowledging the request and confirming if their order has been successful. If the product has been sold out by the time your order details have been received by Futera from Paypal, the Paypal payment would be reimbursed within 24-72 hours (within 3 working days).
It is your responsibility to ensure that you enter full and accurate details for your name and physical postal address when submitting an order either direct to Futera via email, or through the Online Shop facility (please check your Paypal account is registered to your full physical address when submitting and do not use a PO Box as some postal services/couriers will not make delivery to PO Box addresss.
Futera shall endeavour to despatch properly ordered products within a reasonable amount of time (normally between 2-4 working days from receipt of payment, subject to availability and processing requirements). The time taken for delivery is outside the control of Futera and will vary according to international and the customer’s local postal services. Please allow 28 days from acknowledgement of your order before becoming concerned; international shipping and clearance timings will vary.
No changes to the postal/delivery address you have provided can be made following your order submission, and Futera can take no responsibility for any Postal Service's loss or delay of your order. No refunds can be provided following Futera's fulfilment of your order which is strictly represented as the date and time shown on the Post Office/Courier receipt as proof of Futera’s despatch of your order. At this stage your package passes to the services of the Post Office or Courier systems handling the delivery of your package. In the event of non-receipt or package loss during transit, this would be a matter between yourself and the Post Office/Courier handling the package and such claim must be taken up by you directly using their claims procedure. Futera would provide you with the receipt details from the Postal service/Courier showing the date and time when responsibility for your package passed to their services and which represents the date and time when your order was completed and fulfilled by Futera. Orders can not be returned to Futera in the event of a change of mind about an order for any reason following its despatch. Please note that the Postal Services will normally require a period of 30 days to have expired from date of posting before they will commence your investigation. In the first instance, please contact your local Post Office/Regional Sorting Depot to check if they are holding your order. International delivery times will depend on your own country’s postal services and are outside our control. Please note that deliveries to some countries appear to take longer due to their transit routes and/or handling/customs procedures which include USA, Australia, Germany, Russia.
f you are expecting delivery of an order please check with your local Post Office in case they are holding it for you – your Post Offices may try to deliver when you are not at home and we can not be responsible if your Post office returns the package to us. If your order is returned for whatever reason, we will be pleased to arrange for its re-processing, packaging and posting upon receipt of the Post Office re-delivery charge from you. If Futera have provided a subsidised courier, shipping or registered delivery service for your order, if the delivery is unable to be fulfilled by the service due to incorrect or incomplete information provided by you, you will be responsible for the re-delivery cost (without subsidy) plus any additional charges, and this payment will be required to be made to Futera or appointed service before a re-delivery is attempted (unless such service is provided free by the delivering service). In the event that such payment is not made upon request, your order may be held by, or returned to Futera by the delivering service until such time as full payment for the re-delivery plus any associated charges incurred as a result of the inability for your order to be delivered and/or accepted is made.
COURIER DELIVERIES generally take between 4-7 days from despatch but will be subject to the receiving country’s customs clearance/local delivery methods and timings, etc. over which Futera has no control and Futera cannot be responsible for the loss or damage of any package whilst in the possession of a Courier/Shipper nor for any charges relating to duty/taxes as appropriate to the practices of the receiving country. In the event of making a claim to the Delivery Services, Futera would provide the original receipt/despatch and supportive paperwork as appropriate in order to support your investigation through the handling company concerned.
No responsibility for or additional costs relating to your order can be accepted by Futera following date of despatch including any duty/charges as appropriate to the receiving country which would be for the account of the receiver. If you would like a quote for a special type of postal service or courier, or want to enquire if there are despatch options from countries outside Asia (eg Europe), please ask for a quote at the time of ordering and before your order is despatched - .
f you have any questions concerning the order process and terms, before placing any order please contact us at: firstname.lastname@example.org.
Returns/Replacements/Refunds: Futera’s liability for any product purchased through its website(s) is strictly limited to the purchase price value of that product. If the product is defective, Futera, at its discretion and upon its satisfaction following investigation into the cause of defect, may upon its discretion supply a replacement, provide an alternative item deemed by Futera to be of a similar value, or otherwise propose a remedy to the situation. Orders can not be returned to Futera in the event of a change of mind about an order for any reason following its despatch by Futera
Production anomalies/handling & transit: Cards should be handled with care and it is recommended that they are placed in card protectors to support their condition andlongevity. Due to the individual hand-crafting and various finishing processes of Insert Cards slight imperfections may occur in the print,foil, crafting or manufacuring processes and/or autograph cards may feature marks incurred through the signing process such as pen or fingermarks - these anomalies may be deemed part of the character of the card and where no refund/claim would be applicable. Occasionally a card may be damaged during transportation which is a situation outside the control of Futera and where no claim can be made for such damage/replacement. In the event of an obvious card manufacturing fault please notify Futera who may at their discretion seek to obtain a replacement card or alternative as appropriate. Please note that cards (paper board/metal/plastics or other base or component material) should be kept out of sunlight and in dry and room-temperature conditions to avoid changes in their original condition such as fading, delamination, discolouration or other environmental effects, and changes in temperatures or humidity which may adversely affect the condition of some card materials are outside the control of Futera.
Card Insert Ratios: Insert ratios quoted on the website, shop, and marketing material are averages taken across the packing of an entire production run and as such no particular card can be guaranteed to exist in any particular pack/box/case. As such, Insert ratios give a ‘likelihood’ based on the number of inserts averaged over a Collection. Before purchasing please be sure you understand the above and that we hereby cannot accept claims for any pack, box, minicase or case which does not contain a particular card mix as the quantities are averages, if a case mix has less than expected or none of a particular type of card this is not deemed as a shortfall, just as some cases may contain more than the stated number, and no claim can be made. Replacement or additional cards cannot be provided in relation to any mix anomaly found in any particular box/case purchase.
DISTRIBUTORS/DEALERS: Terms relating to your Purchase from us If you are a Distributor/Dealer please make sure that your customers understand about the packing ratios. Please also advise them not to disclose their card codes (particularly if showing a photograph of their card back when trading online such as on eBay, etc.).
Dealers may not use their dealer allocations of bonus cardsfor their own advantage. Bonus Cards/FuteraVcard/Tokens benefits are for Dealers to award and pass on to their customers with purchases.
Manager and Stadium FuteraVcards are ‘virtual cards’ and are not available in Packs.
Online Shop Offers, Facebook and other Offers through the Futera network are not associated with, and will not necessarily be the same as, card/FuteraVcard allocations and/or Offers available from other sources.
Futera Tokens hold no monetary value and can not be transferred or traded for cash.
SECONDARY MARKET TRADES OF CARDS, FUTERAVCARDS and CODES:-
NOTICE TO SELLERS:
PLEASE KEEP YOUR CODE CONFIDENTIAL -REMEMBER TO HIDE YOUR CARD’S CODE IF SHOWING A PHOTOGRAPH OF YOUR CARD.
Please be sure that you and your buyer fully complete any purchase/trading transaction together to your mutual satisfaction at the time of trade. Once you have arranged the de-registration of a uniquely coded Card/FuteraVcard, a period of 7 days must pass after the de-registration date before your Buyer can use that card/FuteraVcard. As the last person to have used and/or claimed ownership of the Card and/or Code, you as the Seller are responsible for keeping that code confidential, and ensuring that your Buyer has been able to register the card/code to complete your trade to the Buyer’s satisfaction. You may not trade a card/code that you are not the rightful owner of from commencement through to completion of your transaction with a buyer. If you inadvertently disclose a card or FuteraVcard unique code (either online or to a third party or otherwise) you must be aware that this could result in others abusing the use of that code and/or claiming it as their own. As such a situation would have arisen as a result of your own actions, Futera is not able to provide replacement codes in that event or become involved with claims from any of the parties involved. Please be very careful to keep unique codes of all your cards and FuteraVcards confidential at all times and particularly before, during and after a trade as the consequences of any unfair practices along the trading chain may affect you.
NOTICE TO BUYERS: Please be sure that you and the seller fully complete any trading transaction together to your mutual satisfaction at the time of your trade. Once the Seller has arranged the de-registration of the card/FuteraVcard, a period of 7 days must pass before you can register and use that card/FuteraVcard. As the last person to have used and/or claimed ownership of the card/code, the Seller is responsible for keeping that code confidential, and ensuring that you as the Buyer have been able to register the card/code to complete your trade. As the Buyer, it is your responsibility to check that you are satisfied with the transaction at the time it is made, and to keep unique codes of all your cards/FuteraVcards confidential at all times before, during and after a trade as the consequences of any unfair practices along the trading chain may affect you. Claims can not be sent to Futera for codes which do not work, or which have not been passed to you by your Seller, or are already registered. Claims can not be sent to Futera for cards which have been provided to you by the Seller damaged or where the Seller has accepted your payment but has not fulfilled their transaction. You must refer ALL enquiries about your transaction to the Seller involved. In the event of your Seller not settling your grievance to your satisfaction, you should refer the situation to Paypal or the service through which you conducted the Trade. Futera is unable to respond to emails concerning secondary market trades.
SELLER & BUYER: In the event of any problem arising with a card, FuteraVcard or code during or after trades at any stage, Sellers and Buyers must communicate together to solve the issue between themselves. IMPORTANT NOTE: Please do no contact Futera as we are unable to become involved with private transactions which have taken place through the secondary market at any time.
Our website(s) may contain links to other internet web sites. We have neither power nor control over any such website. You acknowledge and agree that we shall not be liable in any way for the content of any such linked web site, nor for any loss or damage arising from your use of any such website.
FUTERA FC: Futera Seeker FC games are normally only streamed live (video/audio broadcast) when it is a Home Game due to the technical requirements which may not be possible from an away game environment.Futera FC/Futera Seeker FC: We make every effort to provide the VIRTUAL MANAGER LIVE interactive service to our customers, but interruption to or loss of this service and other associated services may occur due to reasons outside our control such as broadcasting issues or loss of internet connection or transmission power and for which Futera can not be held responsible.
Futera FC/Futera Seeker FC games may be cancelled with little or no notice due to poor weather conditions and/or pitch condition and League/Team anomalies and we apologise for any inconvenience caused by such circumstances which may prevent transmission of a game.
eFUTERA and other network facilities
You agree to indemnify us against any claims, demands, actions, costs, proceedings, expenses, loss or damage, including reasonable lawyers’ fees by any third party due to or arising out of your use of the Services, the breach or violation of this Agreement by you, or the infringement by you, or by any other User using your computer, of any intellectual property or other right of any person or entity.
Futera shall not be liable for any action taken by you as a result of your relying on any information provided through the Futera network, website(s) or third party websites or for any loss or damage suffered by you as a result of you taking such action.
The User guarantees the authenticity and validity of item(s) they present via the eFutera platform and are responsible for the proper representation of their item(s) when using the Futera network. Futera can not be responsible for any misrepresentation of any item described and/or listed and/or traded through the eFutera facility. Buyers must ensure that they have sufficient Tokens or funds or card items to fulfill any trade they enter into and Futera will not be involved with communications arising between Buyer and Seller in relation to any problems arising with any transaction.
TRADING OF PRINTED CARDS
Sellers and Buyers can use the TRADE FORM to agree a Trade, and follow up by exchanging emails and Paypal details to complete a trade between themselves. Trades of printed cards between Buyer and Seller are by private arrangement which is outside the eFutera platform and where Futera can not accept any responsibility for such trades.
TRADING OF VIRTUAL CARDS - (If showing a photograph to trade your card, remember to hide the code. Keep your card code private.)
Virtual Cards can be traded instantly between users. There are different ways to trade cards: ☆ Tokens ☆ Cards ☆ Paypal (not available currently). Buyers and Sellers agree between themselves on the type of trade and the trade settlement value, and on both parties agreeing to proceed, the Tokens or Card(s) offered as appropriate to the trade are removed from the Buyer’s account and transferred to the Seller’s account simultaneously with the transfer of the purchased card(s) from the Seller’s account to the Buyer’s account.
Users of the eFutera platform are required to register and/or trade on their own behalf and understand that there will be no involvement from Futera in the giving of advice nor will Futera have any association or involvement with any trade and that the User accepts full responsibility for their own trade(s) with other users of the Futera network.
Users should keep their card code(s) confidential and not disclose their code(s) to any other User either through description or photograph prior to completion of trade satisfactory to both parties.
The Company will not be held responsible in the event of an unauthorized access from third persons to information including, but not limited to, electronic addresses and/or personal data, through the exchange of these data between Users and/or any other party using the Futera network or electronic means available.
The Company is not responsible for any power cuts, server or internet connection anomalies, or other failures that prevent the use of the system and/or the Card Trading platform and Futera cannot be responsible for not fulfilling any obligations under this Agreement because of such network connection or failures.
The Company shall have no liability for any potential damage the Client may suffer as a result of transmission errors, technical faults, malfunctions, illegal intervention in network equipment, network overloads, viruses, system errors, delays in trade execution, malicious blocking of access by third parties, internet malfunctions, interruptions or other deficiencies on the part of internet service providers.
The User acknowledges that access to electronic systems / trading platforms may be limited or unavailable due to such system errors.
The User agrees to indemnify the Company fully in respect to all costs and losses whatsoever as may be incurred by the Company as a result, direct or indirect, of the User’s failure to perform or settle a transaction through eFutera or any other facility on the Futera network.
The Company uses its reasonable endeavours to support the operational facility available for a User transaction relating to the automated transfer of tokens and/or card(s) promptly, but the Company does not represent or warrant that it will be possible to execute such action in the event of any material or operational difficulty.
No communications will be entered into in relation to disputes between Buyers and Sellers using the eFutera facility. It shall be noted that the Company and any entity related to the Company, will support transactions in good faith and shall not be held liable for any omission, deliberate omission, misrepresentation or fraud by any User and/or for any User listing on the eFutera facility.
The Company will not be held liable for any lost opportunities by the User that have resulted in either losses or reduction (or increase) in the value of any item listed on eFutera. In case the Company incurs any claims, losses, damage, liability or expenses that arise throughout the provision of its services and all related operations that are performed as a means for these Services to be performed the User is fully liable for these losses/expenses/liabilities/claims whereas the Company bears no responsibility and it is therefore the User’s responsibility to indemnify the Company for the aforementioned.
PROHIBITED ACTIONS, COMMUNICATIONS and SECURITY
The following are strictly forbidden and risk immediate Account and IP Ban:-
a) Attempting to gain unauthorised access to restricted areas of the Game server.
b) Attempting to gain unauthorised access to another player’s account, personal details, account details.
c) Using this Game as a means of conducting unlawful activities including crimes such as hacking, phishing, using keyloggers, scamming.
d) Attempting to Interfere with the accounts of others or with the system itself.
e) Sharing your game account with another individual; this is the case for the lifetime of the account, it does not matter if the account is not currently in use by its owner.
f) Using the facilities for commercial gain.
g) Gaining unauthorised access to or violating the privacy of other people’s data.
h) Attempting to corrupt or destroy either the Game or other players’ data or accounts.
i)Exploiting any bugs in the game or website to gain an advantage or put others at a disadvantage
j) Creating and/or transmitting material likely to cause anxiety, annoyance or offence to Futera and/or other users.
k) Creating or threatening to create and/or to transmit material that is defamatory, untrue, personal speculation of a negative nature, gossip or rumour.
l) Any threatening, abusive or other communication causing anxiety to Futera or any of its staff on any matter whatsoever, and/or which contains threat to disrupt or have an adverse effect on Futera services or their reputation, may result in the author’s account being suspended and being prohibited to utilise the facilities of the Futera network ongoing.
m) Creating and/or transmitting negative comments which could have an adverse affect on other players’ confidence or enjoyment of World Football Online and/or other Futera services.
n) Unnecessarily monopolising the Forum or other areas of the Futera network with personal views or comments, or other content of a non-helpful nature
o) Threats to publish or make defamatory remarks about Futera, the brand of its nework. Note: Defamation is a statement that gives a negative impression of a person, company, group, product, government, or country.
NOTE 1) Please remember that the Futera network, including the Forum, chat facility, PM facility, etc. are for the use and enjoyment of everyone and are not to be used for personal grievances and/or negative comments about or to other Users. In the event of posts being applied to our Network which are deemed of an unacceptable nature due to foul language or content or negative remarks against other users of the Network, these will be removed and the individual’s account/access may be suspended or banned without notice. Please address any personal issues regarding cards, the game, or other matters concerning Futera products or services directly to: email@example.com
NOTE 2) Our programmers together with new security alert systems are able to detect attempts at unauthorised access and can also trace communications back to their source. Please observe our terms & conditions for fair play and respect to others.
ADMINISTRATION, DEVELOPMENT TEAM RESPONSES, ANNOUNCEMENT OF PRIZES, AWARD OF TOKENS, FUTERAVCARDS, AND/OROTHER
Announcements of Prizewinners, the sending of FuteraVcards and/or other Futera products, awards, prizes/offers/other can involve various departments and several processing procedures and it can take some time for results to be published and/or items to be despatched. On occasion, awards/prizes are held pending checks into tournaments prior to releasing prizewinner information and/or despatching prizes. We thank you for your patience.
FWF ONLINE AUTOGRAPH CARDS and PRIZE CARDS- for claims for Prize or Autograph Card items, please allow 90 days for processing and delivery. A nominal p&p charge may be made for registered delivery of Autograph Card, Prize and general Redemption items. Photographic ID may be required for validating receipt of certain items.
COMMUNICATIONS/CONTACT: Futera reads and attends to all emails it receives. The nature of a sender’s email may require attention by more than one Futera staff member and/or involve more than one department and affect the response time in some instances you may not receive an acknowledgement although the matter of your communication will already be under consideration or being attended to. Whilst we endeavour to acknowledge emails in a timely manner, we ask that you allow 7 days before contacting us further.
Enquiries/communications are dealt with chronologically and in sequence as they are received by Futera, although in the event of an issue of a serious nature these may be referred for priority action. This will be at the discretion of Futera and the response time will be as appropriate to the situation. In the case of account investigations this may take 30 days or longer. Please refer to our terms & conditions relating to communications with Futera staff and the mutual courtesy in how communications should be conducted. In the event that we are unable to respond as quickly as we would like, either in acknowledging your communication or dealing with your issue, we appreciate your patience and be assured that all matters are dealt with in as timely a manner as is possible for the Futera staff involved.
Futera accepts no liability for communications or messages or content posted and/or transmitted to or received by users through forums/blogs/chat facilities/other. If you receive or observe messages that you feel are inappropriate or offensive please contact Admin@futera.com with proof of the incident (please take a screenshot of the comment) and we will take appropriate action.
Inappropriate communications, such as swearing or offensive remarks, or any other matter which causes a concern to Futera or its customers, are taken seriously and any such concerns may result in the user(s) having their account(s) suspended and in extreme circumstances deleted and blocked from all Futera websites with consequent loss of cards from their account. Such action may be taken at the sole discretion of the Futera FZ LLC website moderators and no appeals can be considered nor communications entered into.
FORUM/BLOGS/FACEBOOK/TWITTER/FUTERA TV/FUTERA FC/FWF MAGAZINE and other services provided through or associated with the Futera Network:
Neither Futera nor its network endorse in any way the views and opinions of posts, presenters, commentators, contributors or individuals nor does it vouch for the accuracy or authenticity of same.
Forum members and those publishing content on any part of the Futera network are solely responsible for the accuracy and authenticity of their posts, including any alterations made to posts
Any individual found to be deliberately posting misleading or deceptive information, or carrying out illegal or unauthorised activities will have their account(s) terminated without notice and any offending posts removed immediately. Their details may also be passed to the appropriate Authorities.
Because of the nature of the internet, although in most cases IP addresses and offender details can be identified, this may not always be possible. The person may also be in a particular overseas jurisdiction where it may not be possible to take any legal action against them.
Futera accepts no liability for the content of any communications or messages received by you from other users including any content posted by other users in forums/blogs/chat facilities/other.
Anyone identified as attempting to gain unauthorised access to the system will have their Team banned immediately.
The security policing system can trigger an AUTOMATED identification and account removal action, and no communication will be entered into.
Using ANY method, however minor, to try to gain an unfair advantage over other players is NOT acceptable by Futera – hacking, phishing, using keyloggers, ghosting, scamming or any other action which abuses our normal play service are criminal.
IMPORTANT: Hacking is illegal, so you will not just lose your World Football Online Account and cards, but as the new security system will automatically report your IP address to the Authorities you may also be contacted by them directly.
Hacking is a computer crime punishable by FINES or PRISON.
Where we provide a service without specific charge, then it is deemed free of charge, and not to be associated with any other service for which a charge is made. Accordingly there is neither contractual nor other obligation upon us in respect of any such service.
We are not responsible for any or all advertisements on our website(s) including but not limited to goods or services or other material advertised by Advertisers. Each such offer is provided at the sole discretion and subject to the terms and conditions, as applicable, of the respective Advertiser. We give no warranty and accept no liability in relation to any such offer.
Creative, fictional and/or design theme elements including star ratings, titles and descriptions contained in Futera sticker, card and online products /collectibles/ services should not be regarded as being representative of actual abilities, skills or other attributes of any individual, team, club, country, sport, event or other; nor do such creative elements reflect the views or opinions of Futera in relation to any individual, team, club, country, sport, event or skills or attributes thereof. For example a card showing a design element with 2 stars may be played to the same or greater effect as a card showing a design element with 5 stars – the stars do not relate to any individual or individual’s skill; nor do such creative elements reflect the views or opinions of Futera in relation to any individual, team, club, country, sport, event or skills or attributes thereof.
Whilst we endeavour to ensure information is of current interest, information contained on the website(s) may become out of date at any time and Futera makes no commitment and expressly disclaims any duty to update any of the content of the Futera Network. Futera Limited reserves the right to add, modify, or delete any information on the Futera Network at any time without notice.
Futera reserves the right to change the price and availability of any of its content at any time without notice; provided, however, any price change will not affect your purchase price for orders that Futera Limited has already received from you which Futera has directly confirmed in writing as being available and the order accepted and already paid for in full and instruction given for processing and despatch.
In the event of technical issues which cause an incorrect price to be displayed temporarily without our knowledge (and/or for periods of under 30 minutes), we refer you to our policy relating to the Order Completion Process whereby the submission of your Order and payment details via Paypal does not constitute acceptance of your order by Futera which would be subject to availability of the item(s) ordered and our written acceptance of the order, and only upon despatch of your order will the order process be deemed accepted and complete by us and as such we reserve the right to reject an order at any time and for whatever reason up until despatch. Our current minimum order value is USD$4.90 which is subject to change without notice. In the event of cancellation following despatch of order, you would return the order to us by tracked service at your cost and upon our receipt of the returned item a refund would be given.
Links to our website(s)
You must not establish a link from your own or any website that is not owned by you without receiving written permission from Futera to do so.
Our website(s) must not be framed on any other site. We reserve the right to withdraw linking permission without notice.
We may provide interactive services on our Website(s), including, without limitation:
User profile pages
We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our website(s). However, we are under no obligation to oversee, monitor or moderate any interactive service provided on our website(s) and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.
The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not foolproof. Minors who are using any interactive service should be made aware of the potential risks to them.
COMMUNICATIONS WITH FUTERA: General enquiries: firstname.lastname@example.org. In the event that you have a grievance or in the general course of communications with Futera, we require that details of the situation are set out in a clear and fair manner and users of the Futera network communicate with our staff in a pleasant and courteous manner In the event that the tone of a communication is deemed to be of an abusive or disrespectful nature Futera will, at its discretion suspend communications with the party concerned until they advise that they are willing to continue dialogue in a polite and constructive manner. If our staff receive communication of a deliberately abusive nature, Futera has the right to suspend the account of the individual without notice and block their access to the Futera network.
COMPETITIONS, OFFERS, PRIZE DRAWS, etc. - Terms & Conditions and Rules
Unless otherwise stated, the Promoters of a Trial, Tournament, Competition, Prize Draw, Offer or other activity featured on the Futera Network are Futera FZ LLC, Registered Office, 502068 Media Business Centre, Dubai Media City, Dubai, United Arab Emirates. Unless otherwise acknowledged, these rules apply to all competitions, tournaments, trials, prize draws, offers, Prize Weeks or other such situation/offer operated by the Company varied as circumstances may require. Rules pertaining to certain promotions may be limited to appearing on specific literature – eg leaflets, mailers, newspaper adverts, forum or online announcements, etc.
Participation instructions stated independently form part of these Rules. All entrants must agree to abide by the stated Terms and these Rules.
Entering multiple Teams into any competition or prize-winning event is prohibited unless stated otherwise. Entrants found to have won, or be attempting to win or play by dishonest or unfair means may be disqualified, and where appropriate their cards removed from their FWF ONLINE account until further notice and any prize forfeited, and be subject to other penalty action by the Development Team at their discretion including being requested to return a prize which has been deemed to have been won by unfair means.
The submission of an entry shall be deemed to indicate acceptance of these Terms and all rules set out herein and as per Terms & Conditions provided in relation to a particular Offer/Competition/Draw, etc. Participation in Trials/Tournaments/Competitions/other activities via the Futera Network, unless stated otherwise, are international and open to residents of all countries subject to relevant Registration terms & conditions applying at the time of participation. Participation in a national-specific competition if stated is solely restricted to residents of that country, with prize delivery only to a prizewinner’s own addresses in the country stated. Competitions, Tournaments and/or other events which offer a ‘prize’ or reward are not open to employees or members of their immediate families, participating clients or anyone connected with the promotion of the competition or event and in any event the decision of the company shall be final and legally binding.
The winner(s) will be selected by our Random Number Generator software once all entries for the competition have been entered.
The probability of winning a prize can differ dramatically depending on how many people enter a particular prize draw. Each entry is equivalent to 1 chance at winning, and so the probability of winning a prize draw (assuming only 1 prize is being offered) will be 1 divided by the number of entries sold and distributed for that particular prize draw. For example, if there are 100 entries sold and distributed for a particular prize draw, each entry has a 1 in 100 chance of winning.
If the Prize Draw Terms allow multiple entries then your chances of winning increase.
If the Terms state that there is a limit of 1 prize per individual/team/household then, although your chances of winning a prize increase with multiple entries, you would not be able to win more than 1 prize if more than one of your entries is drawn - i.e. in the event that the same winner is drawn more than once in the same Prize Draw, the relevant draw will be re-performed, more than once if necessary, in order that that draw’s prize is awarded to a different winner.
Futera reserve the right to substitute a prize of a similar value in the event the original prize offered is not available due to circumstances beyond its reasonable control.
Futera reserve the right to amend or withdraw a Prize Draw, Competition or other Offer in whole or in part, temporarily or permanently, without prior notice or compensation.
Our competitions and/or prize-winning activities are intended to be fun and entertaining. Entering or participating in a competition does not create an enforceable contract and does not entitle the participant to enforce any claim against the Company. Unless otherwise stated, no purchase or payment is required. Entries must be received by before the stated closing date and /or time and subject to the absolute discretion of the Company, late entries will not be considered. Where the result may be a Draw, there may be a tie-breaker question, or a penalty shoot-out, or other appropriate method used to identify a clear winner as appropriate to the Competition type. However, the selection of a winning entrant will be at the Company’s sole discretion. No communication regarding results will be entered into.
Whilst every care will be taken, the Company cannot be held responsible for the non-delivery, delay or loss of any entry. Proof of posting, texting or emailing is not accepted as proof of delivery. The decision of the Company as to acceptance of any entry shall be final. All entries become the property of the Company and unless otherwise agreed, cannot be returned. Entrants agree to their name, team name, home-town and country being published on the website(s) and elsewhere. They agree to their participation details being published, broadcast and otherwise used without entitlement to any payment. Subject to the Company deciding otherwise only the stated prize(s) may be won. Prize values may be set by the supplier of the prize and not by The Company. Prize values are approximate at time of competition and may be subject to change. No cash alternative is available for non-cash prizes. In the event of the stated prize becoming unavailable the Company will, where appropriate, arrange the supply of an appropriate alternative or remedy at the Company’s sole discretion. In the event that there is more than one entry qualifying as a prospective winner of a prize which is by its nature divisible the prize may be shared, at the discretion of the Company. In the event of there being more than one prospective winner of a prize that is not by its nature divisible, the decision of the Company as to the ultimate winner, and the prize/award to be given, shall be final.
A prize will not be awarded to a person who, for any reason, would not be allowed by law to purchase or use the prize or where the supply to that person would otherwise be unlawful. Age limits may apply to certain prizes. Entrants outside such limits will be disqualified. For certain prizes, winners under 18 years of age must be accompanied on a journey or holiday or to an event by a parent or guardian or other responsible adult. The company notifies winners of competitions/tournaments/trials/other events by email and/or online announcement normally within 30 days of closing date and, where appropriate, will contact winners by email to make arrangements for the delivery of a prize. Such notification not acknowledged or responded to by a winner within 10 days of the first notification will result in their prize remaining the property of the Company to do with as it sees fit. Following receipt of a winner’s delivery address details, the Company would normally despatch the prize within 28 days. This would be subject to the availability of the prize which may be delayed in transit to the Company or not become available for despatch to the winner within the scheduled timeframe due to unforeseen circumstances. In such circumstances a period of up to 90 days should be allowed before an alternative is considered or as otherwise mutually agreed by Futera and the winner.
Subject to the discretion of the Company, the names of (major) prize winners will be made available within 30 days following the closing date by publication on the appropriate website(s). The decision of the Company is final. No correspondence will be entered into concerning the Company’s decisions. The Company reserves the right to reject claims or applications and to alter, amend or foreclose the promotion without prior notice. While the Company will use its best endeavours to ensure that prizes are received by the actual winner they shall not be responsible for any failure to do so. The Promoters are not responsible for any incorrect or inaccurate information, caused by any of the equipment or programming associated with or utilised in any activity, trial, tournament or competition, or by any technical error that may occur in the course of the administration of such. The Promoters assume no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to or alteration of entries. If for any reason the activity, trial, tournament or competition becomes incapable of running as planned, including but not limited to technical failures, or reasons beyond the control of the Promoters which affect the administration, security, fairness, or proper conduct of this promotion, the Promoters reserve the right in their sole discretion to cancel, terminate, modify, re-run or suspend the competition.
Prizes will only be sent to the registered address of the Prizewinner which has been registered on his/her FWF Online account at the time of entry (1 account only per person is valid for prize claims).
Please make sure you provide your full correct name, email address, country of play and other details when registering your account. If more than one account is identified for the same customer, a prize award may be deemed invalid. Please remember that registering under false names/team names may mean that you miss out on a win if we are unable to contact you through the registered details provided or if you do not respond from those registered details in order to provide delivery details or other claim confirmation. If we do not receive a response within 10 days from the date of our prize notification email, the prize will be forfeited and remain the property of the Company.
CARDS: Due to the individual hand-crafting and various finishing processes of Insert Cards slight imperfections in the print, foil or crafting processes may occur and are part of the character of the card.
Some autograph cards may feature marks incurred through the signing process such as pen or finger marks. Cards are signed where and how the player wants to sign including in different areas of the cards and sometimes with a full as well as an abbreviated style.
Occasionally a card may be damaged during transportation and/or handling and no claims can be made for such damage.
In the event of an obvious card production process fault you may notify Futera who may at their discretion seek to obtain a replacement card. However, as cards are generally packed at the time of production a replacement of a particular card type or player card may not be possible and if any alternative is offered it would be as a gesture of goodwill. Please note that there is no guarantee that if a card is offered to you that it would be of an equal or similar value and any gesture offered due to any card anomaly would be made as goodwill on the part of Futera and no negotiation is possible.
If your card starts to become damaged by handling over time, you are advised to place it in a protective card sleeve. This will protect the numbering/coding of your card. No claim can be made for replacement cards and/or codes or card numbers where card handling may have resulted in an unreadable or missing number or code.
World Football Online League Position and Fair Play Regulations (to be read in conjunction and in accordance with the above Competition Terms & Conditions and Rules to which this also forms part):
Participation instructions form part of these rules. All entrants/players must agree to abide by these rules.
Multiple entries/registrations from one person, whether registered under the same or a different name, are prohibited. As for the ruling for Competitions, Tournaments Games and/or other events, participation in the World Football Online Game is limited to one entry/registration per person. Futera holds the right to suspend or delete multiple entries with consequent loss of card functionality. Entrants found to have won, or be attempting to win or play by dishonest or unfair means may be disqualified, their cards removed from the Game until further notice and any prize forfeited, and be subject to other penalty action by the Development Team at their discretion including being requested to return a prize which has been deemed to have been won by unfair means.
A Team’s position in a league table is dictated by the number of it points it has gained in any given week. The more points the Team has gained the higher up the table that Team will be. If points between 2 or more teams are tied, then the team with the better goal difference (goals scored minus goals conceded) will be higher up the table. If this is still the same then the result is worked out on who has scored the most goals. In the unlikely case of this still being the same then the placing is worked out by the which team is higher in the Futera All-Time Table (this is manually corrected by the FUTERA DEVELOPMENT TEAM). The decision of the Company is final. No correspondence will be entered into concerning the Company’s decisions.
In the event of any player/entrant/user of the Futera network/website(s)/World Football Online taking action which could cause an irregularity or failure of the service(s) provided, their IP address will be tracked, blocked and registered, their account banned, card functionality suspended and may have their details passed to the appropriate Authorities.
User Names/Password/Security issues: You are responsible for maintaining the confidentiality of your user name and password, and you are solely responsible for all activities that occur under your password. You agree to immediately notify Futera of any unauthorized use of your password or any other breach of security related to the Futera Network. Futera reserves the right to require you to alter your password if Futera believes that your password is no longer secure.
Futera WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM YOUR FAILURE TO ADEQUATELY SAFEGUARD YOUR PASSWORD OR FOR ANY ACTIONS OCCURRING UNDER YOUR PASSWORD.
YOU ARE STRONGLY ADVISED NOT TO USE THE SAME USER NAME AND/OR PASSWORD for World Football Online and/or other Futera services as you use for other online activities such as your personal email accounts (such as ‘Hotmail’). One scam that the Authorities warn of is that a hacker could contact you through your personal email account to trick you into releasing your password, then use that password to access your other activities.
Termination: Futera reserves the right to terminate your membership and access to the Futera Network and at any time and without notice, for any reason whatsoever.
DISCLAIMER OF WARRANTIES: FUTERA HEREBY DISCLAIMS ALL WARRANTIES. FUTERA IS MAKING THE FUTERA NETWORK AVAILABLE “AS IS” WITHOUT WARRANTY OF ANY KIND. YOU ASSUME THE RISK OF ANY AND ALL DAMAGE OR LOSS FROM USE OF, OR INABILITY TO USE,THE FUTERA NETWORK.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, FUTERA EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES,EXPRESS OR IMPLIED, REGARDING THE FUTERA NETWORK, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OFMERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT. FUTERA DOES NOT WARRANT THAT THE FUTERANETWORK WILL MEET YOUR REQUIREMENTS OR THAT THE OPERATION OF THE FUTERA NETWORK WILL BE UNINTERRUPTED ORERROR-FREE AND AT ANY TIME WITHOUT NOTICE FUTERA MAY SUSPEND THE OPERATION OF THE FUTERA NETWORK, WEBSITE AND/ORSERVICES. FUTERA MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF CONTENTAVAILABLE ONOR THROUGH THE FUTERA NETWORK OR THE CONTENT OF ANY WEBSITES LINKED TO THE FUTERA NETWORK AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY:
ERRORS, MISTAKES, OR INACCURACIES OF CONTENT;
PERSONAL INJURY ORPROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO OR USE OF THE FUTERA NETWORK;
ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN;
ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE FUTERA NETWORK;
ANYBUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE FUTERA NETWORK BY ANY THIRDPARTY; AND/OR
FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED,TRANSMITTED, OR OTHERWISE MADE AVAILABLE ON OR THROUGH THE FUTERA NETWORK. THE OPERATION OF THE NETWORK MAY BEINTERFERED WITH BY NUMEROUS FACTORS OUTSIDE THE CONTROL OF FUTERA AND UNDER NO CIRCUMSTANCES SHALL FUTERA BELIABLE FOR ANY DAMAGES THAT RESULT FROM THE USE OF OR INABILITY TO USE THE WEBSITE
LIMITATION OF LIABILITY: TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL FUTERA OR ITS OFFICERS, EMPLOYEES,DIRECTORS, SHAREHOLDERS, SUBSIDIARIES, AFFILIATES, AGENTS, OR LICENSORS BE LIABLE UNDER ANY THEORY OF LIABILITY(WHETHER IN CONTRACT, TORT, STATUTORY, OR OTHERWISE) FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OREXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF REVENUES, PROFITS, GOODWILL, USE, DATA OROTHER INTANGIBLE LOSSES (EVEN IF ANY SUCH PARTIES WERE ADVISED OF, KNEW OF OR SHOULD HAVE KNOWN OF THE POSSIBILITYOF SUCH DAMAGES), RESULTING FROM YOUR (OR ANYONE USING YOUR ACCOUNT’s) USE OF THE FUTERA NETWORK.
Exclusions and Limitations: To the extent Futera may not, as a matter of applicable law, disclaim any implied warranty or limit its liabilities, the scope and duration of such warranty and the extent of Futera’s liability shall be the minimum permitted under such applicable law.
Third party websites/links: The Futera Network may contain links to third party Web sites or Internet resources that are not owned or controlled by Futera. Futera’s provision of a link to any other Web site or Internet resource is for your convenience only and does not signify Futera’s endorsement of such other Web site or resource or its contents. FUTERA SHALL HAVE NO RESPONSIBILITY OR LIABILITY FOR ANY CONTENT, INFORMATION,SOFTWARE, MATERIALS OR PRACTICES OF ANY THIRD PARTY WEBSITE OR INTERNET RESOURCE, INCLUDING ANY PRODUCT ORSERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE FUTERA NETWORK OR ANY LINKED WEB SITE OR FEATURED INANY ADVERTISING.
Communications – Electronic
When you visit the website(s) or send e-mails to us, you are communicating with us electronically. You consent to receiving communications from us electronically. We will communicate with you by e-mail or by posting notices on the website(s). You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Should you not wish to receive product information mailouts please email us with the word ‘Unsubscribe’ in the subject bar and we will be pleased to remove your details from our mailing list.
Futera may subcontract the performance of any of its obligations or may assign these terms and conditions or any of its rights or obligations under them without notice. If any provision of these terms and conditions is found to be unenforceable this shall not affect the validity of any other provision.
Neither Company nor its directors, officers, employees, or agents shall be liable for any losses, damages, costs or expenses, whether arising out of negligence, breach of contract, misrepresentation or otherwise, incurred or suffered by the User under this Agreement (including any Transaction or where the Company has declined to enter into a proposed Transaction).
The Company’s formal operating hours are from 01.00 GMT to12:00 GMT Monday to Friday excluding official holidays although certain services may be operated outside these times. The Company reserves the right to suspend or modify the operating hours on its own discretion.
These disclaimers form an essential part of this agreement. Each sub paragraph in this agreement is independent and severable from each other paragraph and enforceable accordingly if any restriction is unenforceable for any reason but would be enforceable if part of the wording were deleted, it will apply with such minimal deletions as may be necessary to make it valid and enforceable.
Futera makes no representation that information or material contained herein, and/or its services or products,are appropriate for use or sale in other jurisdictions. Users who access the Futera Network/website(s) and purchase Futera products and/or services from other jurisdictions do so at their own initiative and are responsible for compliance with any local laws.
Contact: You may contact Futera about any problems or questions with the Futera Network at: email@example.com.
Enforcement from: 1st July, 2014